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Best Gorgias Alternatives(2026)

Updated May 13, 2026 · 5 ranked

Gorgias is great for customer support helpdesk built specifically for e-commerce brands, but it's not the only option. We compared 5 customer support tools to find the best alternatives.

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Top Alternatives Leaderboard

🥇
#1
LiveChat logo
LiveChat
Live chat and help desk software for customer service teams...
Rating4.5/5
$20/mo15 features
🥈
#2
Help Scout logo
Help Scout
Customer support platform with shared inbox, docs, and live ...
Rating4.4/5
$22/mo15 features
🥉
#3
Crisp logo
Crisp
Business messaging platform with live chat, chatbot, and hel...
Rating4.5/5
$25/mo✓ Free plan15 features
#4
Freshdesk logo
Freshdesk
$15/mo
#5
Zendesk logo
Zendesk
$55/mo

Detailed Reviews

LiveChat logo

1. LiveChat

4.5/5

Live chat and help desk software for customer service teams

Similar to Gorgias
Mobile App, API Access, Integrations, CSAT Surveys
Unique Features
Live Chat Widget, Ticketing System, AI Chatbot, Chat Archives
Help Scout logo

2. Help Scout

4.4/5

Customer support platform with shared inbox, docs, and live chat

Similar to Gorgias
API Access, Integrations
Unique Features
Shared Inbox, Help Center (Docs), Live Chat (Beacon), Email Management
Crisp logo

3. Crisp

4.5/5

Business messaging platform with live chat, chatbot, and helpdesk

Similar to Gorgias
Live Chat, Integrations, Mobile App, API Access
Unique Features
Chatbot Builder, Shared Inbox, Knowledge Base, Email Campaigns
Freshdesk logo

4. Freshdesk

4.4/5

Customer support software with ticketing, automation, and AI features

Similar to Gorgias
Live Chat, Email Support, Social Media Support, API Access
Unique Features
Ticketing System, Knowledge Base, AI-Powered Chatbot, Automation
Zendesk logo

5. Zendesk

4.3/5

Enterprise customer service platform with ticketing, live chat, and AI

Similar to Gorgias
Live Chat, Macros, API Access
Unique Features
Ticketing System, Help Center, Voice Support, AI Chatbots

Frequently Asked Questions

The top alternative to Gorgias in 2026 is LiveChat. It offers live chat and help desk software for customer service teams with plans from $20/mo. Other strong options: Help Scout, Crisp.

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