Updated March 2026 · Independent Analysis
Zoho CRMvsFolk
Both Zoho CRM and Folk start at $20/mo. Folk is rated higher at 4.7/5 vs Zoho CRM's 4.1/5.
Zoho CRMvs Folk
★ 4.1/5-0.6 vs Folk
Only in Zoho CRM
- ✦ Lead Management
- ✦ Deal Management
- ✦ Workflow Automation
✓ Free planFrom $20/mo250K+ businesses users · est. 1996
Try Zoho CRM Free →
Folkvs Zoho CRM
★ 4.7/5+0.6 vs Zoho CRM
Only in Folk
- ✦ Pipeline View
- ✦ Email Sequences
- ✦ Chrome Extension
✓ Free planFrom $20/mo3K+ companies users · est. 2020
Try Folk Free →Ratings Breakdown
Zoho CRM
4.1/5 avg
G2 Score4.1/5
Capterra Score4.3/5
G2 Rating4.1/5
Folk
4.7/5 avg
G2 Score4.7/5
Capterra Score4.6/5
G2 Rating4.7/5
Quick Stats
Feature Comparison
Zoho CRM uniquely offers Lead Management, Deal Management, Workflow Automation. Folk uniquely offers Pipeline View, Email Sequences, Chrome Extension. Both share 1 features including Contact Management.
Feature
Zoho CRM
Folk
Contact Management
✓
✓
Lead Management
✓
✗
Deal Management
✓
✗
Workflow Automation
✓
✗
AI Assistant (Zia)
✓
✗
Reports & Analytics
✓
✗
Email Integration
✓
✗
Social CRM
✓
✗
Inventory Management
✓
✗
Custom Modules
✓
✗
Canvas Design
✓
✗
Mobile App
✓
✗
API
✓
✗
Telephony
✓
✗
Web Forms
✓
✗
Pipeline View
✗
✓
Email Sequences
✗
✓
Chrome Extension
✗
✓
Enrichment
✗
✓
Tags & Lists
✗
✓
Custom Fields
✗
✓
Shared Contacts
✗
✓
Mail Merge
✗
✓
Reporting
✗
✓
Integrations
✗
✓
Import/Export
✗
✓
Team Collaboration
✗
✓
Activity Timeline
✗
✓
Templates
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Zoho CRM if you need:
- ✓ Lead Management
- ✓ Deal Management
- ✓ Workflow Automation
- ✓ AI Assistant (Zia)
- ✓ Reports & Analytics
Choose Folk if you need:
- ✓ Pipeline View
- ✓ Email Sequences
- ✓ Chrome Extension
- ✓ Enrichment
- ✓ Tags & Lists
Pricing Comparison
Both Zoho CRM and Folk start at $20/mo.
Zoho CRM Plans
Free tier available
Free
Free- • 3 users
- • Leads & contacts
- • Tasks
StandardBest Value
$20/user/mo- • Scoring rules
- • Workflows
- • Multiple pipelines
Professional
$35/user/mo- • SalesSignals
- • Blueprint
- • Inventory management
Enterprise
$50/user/mo- • Zia AI
- • Custom modules
- • Multi-user portals
Ultimate
$65/user/mo- • Advanced BI
- • Enhanced feature limits
Folk Plans
Free tier available
Free
Free- • 100 contacts
- • 1 pipeline
StandardBest Value
$20/user/mo- • Unlimited contacts
- • 2000 emails/mo
Premium
$40/user/mo- • 5000 emails/mo
- • Enrichment
- • Reporting
Custom
Custom- • Unlimited emails
- • API
- • Dedicated support
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