Is LiveChat better than Gorgias in 2026?

It depends on your needs. Both rated 4.5/5 by users. LiveChat excels at live chat and help desk software for customer service teams, while Gorgias focuses on customer support helpdesk built specifically for e-commerce brands. LiveChat starts at $20/mo; Gorgias starts at $10/mo.

Which is cheaper, LiveChat or Gorgias?

LiveChat starts at $20/mo; Gorgias starts at $10/mo. LiveChat starts at $20/mo, and Gorgias starts at $10/mo.

Can I migrate from LiveChat to Gorgias?

Most users can switch between these tools. Gorgias supports data import from LiveChat. Plan 1-3 days for migration depending on data volume and team size.

What are the key differences between LiveChat and Gorgias?

LiveChat uniquely offers Live Chat Widget, Ticketing System, AI Chatbot. Gorgias uniquely offers Shopify Integration, Unified Inbox, Automation Rules. Both share 4 features including Mobile App, API Access, Integrations. LiveChat starts at $20/mo; Gorgias starts at $10/mo. Founded in 2002 and 2017 respectively.

When was this LiveChat vs Gorgias comparison last updated?

This comparison was last updated on May 13, 2026. We review and refresh our comparisons regularly to reflect the latest pricing, features, and ratings from LiveChat and Gorgias.

Home›Customer Support›Compare›LiveChat vs Gorgias

Updated May 13, 2026 · Independent Analysis

LiveChatvsGorgias

Capability Overview

LiveChatvs Gorgias

★ 4.5/5-0.1 vs Gorgias

Only in LiveChat

✦ Live Chat Widget
✦ Ticketing System
✦ AI Chatbot

From $20/mo(pricier)37k+ companies users · est. 2002

View Full Review Try LiveChat Free

Gorgiasvs LiveChat

★ 4.6/5+0.1 vs LiveChat

Only in Gorgias

✦ Shopify Integration
✦ Unified Inbox
✦ Automation Rules

From $10/mo(cheaper)14k+ ecommerce brands users · est. 2017

View Full Review Try Gorgias Free

Pricing Features Pros & Cons At a Glance FAQ Related

Pricing Intelligence

Gorgias saves you $10/user/movs LiveChat

LiveChat Plans

Paid plans only

StarterBest Value

$20/agent/mo

• 60-day chat history
• Basic reports
• Ticketing system

Team

$41/agent/mo

• Full chat history
• Advanced reports
• Staffing prediction

Business

$59/agent/mo

• Unlimited history
• Work scheduler
• AI features

Full LiveChat Pricing Breakdown →

Gorgias Plans

Paid plans only

StarterBest Value

$10/mo

• 3 agents
• 50 tickets/mo
• Email & chat

Basic

$50/mo

• Unlimited agents
• 300 tickets/mo
• Automation

Pro

$300/mo

• 2,000 tickets/mo
• Live chat
• Statistics

Full Gorgias Pricing Breakdown →

Feature Matrix

2 differences found across 15 standardized features

Feature

LiveChat

Gorgias

Social Media

✗

✓

Multi-language

✓

✗

Total (raw)

Pros & Cons Face-Off

Evaluative strengths and weaknesses — not feature lists

LiveChat

Pros

+Industry pioneer in live chat
+Clean, intuitive agent interface
+Excellent mobile app
+Strong integration ecosystem

Cons

−No free plan
−AI features only on higher tiers
−Can get expensive with many agents

Gorgias

Pros

+Best-in-class Shopify integration
+Revenue attribution for support
+Easy automation setup
+Built for e-commerce workflows

Cons

−Ticket-volume pricing model gets expensive
−Not ideal for non-ecommerce businesses
−Limited reporting on lower plans

At a Glance

User Rating

4.5/5vs4.6/5

LiveChat

Gorgias

▲

Starting Price

$20/movs$10/mo

LiveChat

▲

Gorgias

Feature Count

15 featuresvs15 features

LiveChat

Gorgias

User Base

37vs14

LiveChat

▲

Gorgias

Frequently Asked Questions

Related Comparisons

LiveChat vs Zendesk →LiveChat vs Freshdesk →LiveChat vs Help Scout →Gorgias vs Crisp →LiveChat Alternatives →Gorgias Alternatives →

Authored by ComparEdge Editorial·Reviewed by ComparEdge EditorialExpert verified·Updated May 13, 2026·Our methodology