Updated March 2026 · Independent Analysis
Zoho CRMvsClose
Zoho CRM starts at $20/mo, 59% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs Zoho CRM's 4.1/5.
Zoho CRMvs Close
★ 4.1/5-0.6 vs Close
Only in Zoho CRM
- ✦ Deal Management
- ✦ Contact Management
- ✦ Workflow Automation
✓ Free planFrom $20/mo(cheaper)250K+ businesses users · est. 1996
Try Zoho CRM Free →
Closevs Zoho CRM
★ 4.7/5+0.6 vs Zoho CRM
Only in Close
- ✦ Built-in Calling
- ✦ Email Sequences
- ✦ SMS
From $49/mo(pricier)7K+ companies users · est. 2013
Try Close Free →Ratings Breakdown
Zoho CRM
4.1/5 avg
G2 Score4.1/5
Capterra Score4.3/5
G2 Rating4.1/5
Close
4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
G2 Rating4.7/5
Quick Stats
Feature Comparison
Zoho CRM uniquely offers Deal Management, Contact Management, Workflow Automation. Close uniquely offers Built-in Calling, Email Sequences, SMS. Both share 3 features including Lead Management, Mobile App, API.
Feature
Zoho CRM
Close
Lead Management
✓
✓
Mobile App
✓
✓
API
✓
✓
Deal Management
✓
✗
Contact Management
✓
✗
Workflow Automation
✓
✗
AI Assistant (Zia)
✓
✗
Reports & Analytics
✓
✗
Email Integration
✓
✗
Social CRM
✓
✗
Inventory Management
✓
✗
Custom Modules
✓
✗
Canvas Design
✓
✗
Telephony
✓
✗
Web Forms
✓
✗
Built-in Calling
✗
✓
Email Sequences
✗
✓
SMS
✗
✓
Pipeline Management
✗
✓
Power Dialer
✗
✓
Predictive Dialer
✗
✓
Custom Fields
✗
✓
Reporting
✗
✓
Workflows
✗
✓
Integrations
✗
✓
Call Recording
✗
✓
Smart Views
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Zoho CRM if you need:
- ✓ Deal Management
- ✓ Contact Management
- ✓ Workflow Automation
- ✓ AI Assistant (Zia)
- ✓ Reports & Analytics
Choose Close if you need:
- ✓ Built-in Calling
- ✓ Email Sequences
- ✓ SMS
- ✓ Pipeline Management
- ✓ Power Dialer
Pricing Comparison
Zoho CRM starts at $20/mo, 59% cheaper than Close's $49/mo.
Zoho CRM Plans
Free tier available
Free
Free- • 3 users
- • Leads & contacts
- • Tasks
StandardBest Value
$20/user/mo- • Scoring rules
- • Workflows
- • Multiple pipelines
Professional
$35/user/mo- • SalesSignals
- • Blueprint
- • Inventory management
Enterprise
$50/user/mo- • Zia AI
- • Custom modules
- • Multi-user portals
Ultimate
$65/user/mo- • Advanced BI
- • Enhanced feature limits
Close Plans
Paid plans only
StartupBest Value
$49/user/mo- • 3 users
- • Pipeline view
- • Built-in calling
Professional
$99/user/mo- • Workflows
- • Power Dialer
- • Custom activities
Enterprise
$139/user/mo- • Predictive Dialer
- • Custom objects
- • Call coaching
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