Updated March 2026 · Independent Analysis
Zendesk Sellvsmonday CRM
monday CRM starts at $12/mo, 52% cheaper than Zendesk Sell's $25/mo. monday CRM is rated higher at 4.6/5 vs Zendesk Sell's 4.2/5.
Zendesk Sellvs monday CRM
★ 4.2/5-0.4 vs monday CRM
Only in Zendesk Sell
- ✦ Pipeline Management
- ✦ Email Integration
- ✦ Calling
From $25/mo(pricier)Part of Zendesk (100K+ customers) users · est. 2007
Try Zendesk Sell Free →
monday CRMvs Zendesk Sell
★ 4.6/5+0.4 vs Zendesk Sell
Only in monday CRM
- ✦ Visual Pipeline
- ✦ Email Sync
- ✦ Activity Tracking
From $12/mo(cheaper)225K+ customers (monday.com total) users · est. 2012
Try monday CRM Free →Ratings Breakdown
Zendesk Sell
4.2/5 avg
G2 Score4.2/5
Capterra Score4.3/5
G2 Rating4.2/5
monday CRM
4.6/5 avg
G2 Score4.6/5
Capterra Score4.7/5
G2 Rating4.6/5
Quick Stats
Free Plan
Feature Comparison
Zendesk Sell uniquely offers Pipeline Management, Email Integration, Calling. monday CRM uniquely offers Visual Pipeline, Email Sync, Activity Tracking. Both share 4 features including Contact Management, Reporting, Mobile App.
Feature
Zendesk Sell
monday CRM
Contact Management
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
Custom Fields
✓
✓
Pipeline Management
✓
✗
Email Integration
✓
✗
Calling
✓
✗
Sequences
✓
✗
Lead Scoring
✓
✗
Smart Lists
✓
✗
Task Automation
✓
✗
API
✓
✗
Zendesk Integration
✓
✗
Goals Tracking
✓
✗
Activity Feed
✓
✗
Visual Pipeline
✗
✓
Email Sync
✗
✓
Activity Tracking
✗
✓
Automations
✗
✓
Dashboards
✗
✓
Quotes & Invoices
✗
✓
Lead Management
✗
✓
Integrations
✗
✓
Mass Emails
✗
✓
Call Logging
✗
✓
AI Email Composer
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Zendesk Sell if you need:
- ✓ Pipeline Management
- ✓ Email Integration
- ✓ Calling
- ✓ Sequences
- ✓ Lead Scoring
Choose monday CRM if you need:
- ✓ Visual Pipeline
- ✓ Email Sync
- ✓ Activity Tracking
- ✓ Automations
- ✓ Dashboards
Pricing Comparison
monday CRM starts at $12/mo, 52% cheaper than Zendesk Sell's $25/mo.
Zendesk Sell Plans
Paid plans only
TeamBest Value
$25/agent/mo- • 2 pipelines
- • Email integration
Growth
$69/agent/mo- • 10 pipelines
- • Sequences
Professional
$149/agent/mo- • Lead scoring
- • Task automation
monday CRM Plans
Paid plans only
BasicBest Value
$12/seat/mo- • Unlimited boards
- • Unlimited contacts
- • 1 pipeline
Standard
$17/seat/mo- • Email integration
- • Activity management
- • Quotes
Pro
$28/seat/mo- • Sales forecasting
- • Email tracking
- • Automations
Enterprise
Custom- • Lead scoring
- • Advanced analytics
- • HIPAA
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