Updated March 2026 · Independent Analysis
Zendesk SellvsPipedrive
Pipedrive starts at $14/mo, 44% cheaper than Zendesk Sell's $25/mo. Both rated 4.2/5 by users.
Zendesk Sellvs Pipedrive
★ 4.2/5-0.1 vs Pipedrive
Only in Zendesk Sell
- ✦ Pipeline Management
- ✦ Calling
- ✦ Sequences
From $25/mo(pricier)Part of Zendesk (100K+ customers) users · est. 2007
Try Zendesk Sell Free →
Pipedrivevs Zendesk Sell
★ 4.3/5+0.1 vs Zendesk Sell
Only in Pipedrive
- ✦ Visual Pipeline
- ✦ Deal Management
- ✦ Activity Tracking
From $14/mo(cheaper)100K+ companies users · est. 2010
Try Pipedrive Free →Ratings Breakdown
Zendesk Sell
4.2/5 avg
G2 Score4.2/5
Capterra Score4.3/5
G2 Rating4.2/5
Pipedrive
4.3/5 avg
G2 Score4.3/5
Capterra Score4.5/5
G2 Rating4.3/5
Quick Stats
Free Plan
Feature Comparison
Zendesk Sell uniquely offers Pipeline Management, Calling, Sequences. Pipedrive uniquely offers Visual Pipeline, Deal Management, Activity Tracking. Both share 5 features including Contact Management, Email Integration, Reporting.
Feature
Zendesk Sell
Pipedrive
Contact Management
✓
✓
Email Integration
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Pipeline Management
✓
✗
Calling
✓
✗
Sequences
✓
✗
Lead Scoring
✓
✗
Smart Lists
✓
✗
Task Automation
✓
✗
Zendesk Integration
✓
✗
Custom Fields
✓
✗
Goals Tracking
✓
✗
Activity Feed
✓
✗
Visual Pipeline
✗
✓
Deal Management
✗
✓
Activity Tracking
✗
✓
Automations
✗
✓
AI Sales Assistant
✗
✓
Meeting Scheduler
✗
✓
Smart Docs
✗
✓
Web Forms
✗
✓
Chatbot
✗
✓
300+ Integrations
✗
✓
Customizable Workflow Builder
✗
✓
Sales Forecasting Tool
✗
✓
Lead Scoring System
✗
✓
Advanced Search Filter
✗
✓
Deal Rotation Management
✗
✓
Automated Task Assignment
✗
✓
Customer Journey Mapping
✗
✓
Territory Management System
✗
✓
Product Catalog Manager
✗
✓
Quote And Invoice Generator
✗
✓
Sales Performance Analytics
✗
✓
Goal Setting Templates
✗
✓
Pipeline Health Checker
✗
✓
Conversation Intelligence Tool
✗
✓
Sales Enablement Library
✗
✓
Data Import Wizard
✗
✓
Total Features
15
31
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Zendesk Sell if you need:
- ✓ Pipeline Management
- ✓ Calling
- ✓ Sequences
- ✓ Lead Scoring
- ✓ Smart Lists
Choose Pipedrive if you need:
- ✓ Visual Pipeline
- ✓ Deal Management
- ✓ Activity Tracking
- ✓ Automations
- ✓ AI Sales Assistant
Pricing Comparison
Pipedrive starts at $14/mo, 44% cheaper than Zendesk Sell's $25/mo.
Zendesk Sell Plans
Paid plans only
TeamBest Value
$25/agent/mo- • 2 pipelines
- • Email integration
Growth
$69/agent/mo- • 10 pipelines
- • Sequences
Professional
$149/agent/mo- • Lead scoring
- • Task automation
Pipedrive Plans
Paid plans only
EssentialBest Value
$14/user/mo- • Lead & deal management
- • Customizable pipelines
Advanced
$39/user/mo- • Email sync
- • Automations
- • Meeting scheduler
Professional
$49/user/mo- • AI Sales Assistant
- • Contract management
- • E-signatures
Power
$64/user/mo- • Project planning
- • Phone support
- • Implementation
Enterprise
$99/user/mo- • Unlimited reports
- • Custom permissions
- • Security rules
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