Updated March 2026 · Independent Analysis
Zendesk SellvsFolk
Folk starts at $20/mo, 20% cheaper than Zendesk Sell's $25/mo. Folk is rated higher at 4.7/5 vs Zendesk Sell's 4.2/5.
Zendesk Sellvs Folk
★ 4.2/5-0.5 vs Folk
Only in Zendesk Sell
- ✦ Pipeline Management
- ✦ Email Integration
- ✦ Calling
From $25/mo(pricier)Part of Zendesk (100K+ customers) users · est. 2007
Try Zendesk Sell Free →
Folkvs Zendesk Sell
★ 4.7/5+0.5 vs Zendesk Sell
Only in Folk
- ✦ Pipeline View
- ✦ Email Sequences
- ✦ Chrome Extension
✓ Free planFrom $20/mo(cheaper)3K+ companies users · est. 2020
Try Folk Free →Ratings Breakdown
Zendesk Sell
4.2/5 avg
G2 Score4.2/5
Capterra Score4.3/5
G2 Rating4.2/5
Folk
4.7/5 avg
G2 Score4.7/5
Capterra Score4.6/5
G2 Rating4.7/5
Quick Stats
Feature Comparison
Zendesk Sell uniquely offers Pipeline Management, Email Integration, Calling. Folk uniquely offers Pipeline View, Email Sequences, Chrome Extension. Both share 3 features including Contact Management, Reporting, Custom Fields.
Feature
Zendesk Sell
Folk
Contact Management
✓
✓
Reporting
✓
✓
Custom Fields
✓
✓
Pipeline Management
✓
✗
Email Integration
✓
✗
Calling
✓
✗
Sequences
✓
✗
Lead Scoring
✓
✗
Smart Lists
✓
✗
Task Automation
✓
✗
Mobile App
✓
✗
API
✓
✗
Zendesk Integration
✓
✗
Goals Tracking
✓
✗
Activity Feed
✓
✗
Pipeline View
✗
✓
Email Sequences
✗
✓
Chrome Extension
✗
✓
Enrichment
✗
✓
Tags & Lists
✗
✓
Shared Contacts
✗
✓
Mail Merge
✗
✓
Integrations
✗
✓
Import/Export
✗
✓
Team Collaboration
✗
✓
Activity Timeline
✗
✓
Templates
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Zendesk Sell if you need:
- ✓ Pipeline Management
- ✓ Email Integration
- ✓ Calling
- ✓ Sequences
- ✓ Lead Scoring
Choose Folk if you need:
- ✓ Pipeline View
- ✓ Email Sequences
- ✓ Chrome Extension
- ✓ Enrichment
- ✓ Tags & Lists
Pricing Comparison
Folk starts at $20/mo, 20% cheaper than Zendesk Sell's $25/mo.
Zendesk Sell Plans
Paid plans only
TeamBest Value
$25/agent/mo- • 2 pipelines
- • Email integration
Growth
$69/agent/mo- • 10 pipelines
- • Sequences
Professional
$149/agent/mo- • Lead scoring
- • Task automation
Folk Plans
Free tier available
Free
Free- • 100 contacts
- • 1 pipeline
StandardBest Value
$20/user/mo- • Unlimited contacts
- • 2000 emails/mo
Premium
$40/user/mo- • 5000 emails/mo
- • Enrichment
- • Reporting
Custom
Custom- • Unlimited emails
- • API
- • Dedicated support
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