Updated March 2026 · Independent Analysis
SugarCRMvsPipedrive
Pipedrive starts at $14/mo, 26% cheaper than SugarCRM's $19/mo. Pipedrive is rated higher at 4.3/5 vs SugarCRM's 3.8/5.
SugarCRMvs Pipedrive
★ 3.8/5-0.5 vs Pipedrive
Only in SugarCRM
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ AI Predictions
From $19/mo(pricier)7K+ customers users · est. 2004
Try SugarCRM Free →
Pipedrivevs SugarCRM
★ 4.3/5+0.5 vs SugarCRM
Only in Pipedrive
- ✦ Visual Pipeline
- ✦ Deal Management
- ✦ Activity Tracking
From $14/mo(cheaper)100K+ companies users · est. 2010
Try Pipedrive Free →Ratings Breakdown
SugarCRM
3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
G2 Rating3.8/5
Pipedrive
4.3/5 avg
G2 Score4.3/5
Capterra Score4.5/5
G2 Rating4.3/5
Quick Stats
Feature Comparison
SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Pipedrive uniquely offers Visual Pipeline, Deal Management, Activity Tracking. Both share 5 features including Contact Management, Email Integration, Reporting.
Feature
SugarCRM
Pipedrive
Contact Management
✓
✓
Email Integration
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Opportunity Management
✓
✗
Sales Forecasting
✓
✗
AI Predictions
✓
✗
Workflow Automation
✓
✗
Campaign Management
✓
✗
Case Management
✓
✗
Custom Fields
✓
✗
Role-based Access
✓
✗
Third-party Integrations
✓
✗
Data Enrichment
✓
✗
Visual Pipeline
✗
✓
Deal Management
✗
✓
Activity Tracking
✗
✓
Automations
✗
✓
AI Sales Assistant
✗
✓
Meeting Scheduler
✗
✓
Smart Docs
✗
✓
Web Forms
✗
✓
Chatbot
✗
✓
300+ Integrations
✗
✓
Customizable Workflow Builder
✗
✓
Sales Forecasting Tool
✗
✓
Lead Scoring System
✗
✓
Advanced Search Filter
✗
✓
Deal Rotation Management
✗
✓
Automated Task Assignment
✗
✓
Customer Journey Mapping
✗
✓
Territory Management System
✗
✓
Product Catalog Manager
✗
✓
Quote And Invoice Generator
✗
✓
Sales Performance Analytics
✗
✓
Goal Setting Templates
✗
✓
Pipeline Health Checker
✗
✓
Conversation Intelligence Tool
✗
✓
Sales Enablement Library
✗
✓
Data Import Wizard
✗
✓
Total Features
15
31
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose SugarCRM if you need:
- ✓ Opportunity Management
- ✓ Sales Forecasting
- ✓ AI Predictions
- ✓ Workflow Automation
- ✓ Campaign Management
Choose Pipedrive if you need:
- ✓ Visual Pipeline
- ✓ Deal Management
- ✓ Activity Tracking
- ✓ Automations
- ✓ AI Sales Assistant
Pricing Comparison
Pipedrive starts at $14/mo, 26% cheaper than SugarCRM's $19/mo.
SugarCRM Plans
Paid plans only
EssentialsBest Value
$19/user/mo- • Contact management
- • Pipeline
Standard
$59/user/mo- • Forecasting
- • Quotas
Advanced
$85/user/mo- • AI predictions
- • Geo mapping
Premier
$135/user/mo- • Revenue intelligence
- • Advanced AI
Pipedrive Plans
Paid plans only
EssentialBest Value
$14/user/mo- • Lead & deal management
- • Customizable pipelines
Advanced
$39/user/mo- • Email sync
- • Automations
- • Meeting scheduler
Professional
$49/user/mo- • AI Sales Assistant
- • Contract management
- • E-signatures
Power
$64/user/mo- • Project planning
- • Phone support
- • Implementation
Enterprise
$99/user/mo- • Unlimited reports
- • Custom permissions
- • Security rules
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