Updated March 2026 · Independent Analysis
SugarCRMvsCopper
Copper starts at $12/mo, 37% cheaper than SugarCRM's $19/mo. Copper is rated higher at 4.5/5 vs SugarCRM's 3.8/5.
SugarCRMvs Copper
★ 3.8/5-0.7 vs Copper
Only in SugarCRM
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ AI Predictions
From $19/mo(pricier)7K+ customers users · est. 2004
Try SugarCRM Free →
Coppervs SugarCRM
★ 4.5/5+0.7 vs SugarCRM
Only in Copper
- ✦ Google Workspace Integration
- ✦ Pipeline Management
- ✦ Email Tracking
From $12/mo(cheaper)30K+ companies users · est. 2013
Try Copper Free →Ratings Breakdown
SugarCRM
3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
G2 Rating3.8/5
Copper
4.5/5 avg
G2 Score4.5/5
Capterra Score4.4/5
G2 Rating4.5/5
Quick Stats
Feature Comparison
SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Copper uniquely offers Google Workspace Integration, Pipeline Management, Email Tracking. Both share 6 features including Contact Management, Workflow Automation, Reporting.
Feature
SugarCRM
Copper
Contact Management
✓
✓
Workflow Automation
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Custom Fields
✓
✓
Opportunity Management
✓
✗
Sales Forecasting
✓
✗
AI Predictions
✓
✗
Email Integration
✓
✗
Campaign Management
✓
✗
Case Management
✓
✗
Role-based Access
✓
✗
Third-party Integrations
✓
✗
Data Enrichment
✓
✗
Google Workspace Integration
✗
✓
Pipeline Management
✗
✓
Email Tracking
✗
✓
Task Management
✗
✓
Web Forms
✗
✓
Chrome Extension
✗
✓
Activity Feed
✗
✓
Tags & Filters
✗
✓
File Management
✗
✓
Sales Forecasting Tools
✗
✓
Lead Scoring System
✗
✓
Customer Journey Mapping
✗
✓
Social Media Integration
✗
✓
Phone Call Recording
✗
✓
Deal Stage Analytics
✗
✓
Meeting Scheduling Tool
✗
✓
Total Features
15
22
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose SugarCRM if you need:
- ✓ Opportunity Management
- ✓ Sales Forecasting
- ✓ AI Predictions
- ✓ Email Integration
- ✓ Campaign Management
Choose Copper if you need:
- ✓ Google Workspace Integration
- ✓ Pipeline Management
- ✓ Email Tracking
- ✓ Task Management
- ✓ Web Forms
Pricing Comparison
Copper starts at $12/mo, 37% cheaper than SugarCRM's $19/mo.
SugarCRM Plans
Paid plans only
EssentialsBest Value
$19/user/mo- • Contact management
- • Pipeline
Standard
$59/user/mo- • Forecasting
- • Quotas
Advanced
$85/user/mo- • AI predictions
- • Geo mapping
Premier
$135/user/mo- • Revenue intelligence
- • Advanced AI
Copper Plans
Paid plans only
StarterBest Value
$12/user/mo- • 1000 contacts
- • Google integration
- • Pipelines
Basic
$29/user/mo- • 2500 contacts
- • Task automation
- • Activity feed
Professional
$69/user/mo- • 15K contacts
- • Workflow automation
- • Reporting
Business
$134/user/mo- • Unlimited contacts
- • Email sequences
- • Custom reports
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