Updated March 2026 · Independent Analysis
Zoho CRMvsCapsule CRM
Zoho CRM starts at $20/mo, 5% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.7/5 vs Zoho CRM's 4.1/5.
Zoho CRMvs Capsule CRM
★ 4.1/5-0.6 vs Capsule CRM
Only in Zoho CRM
- ✦ Lead Management
- ✦ Deal Management
- ✦ AI Assistant (Zia)
✓ Free planFrom $20/mo(cheaper)250K+ businesses users · est. 1996
Try Zoho CRM Free →
Capsule CRMvs Zoho CRM
★ 4.7/5+0.6 vs Zoho CRM
Only in Capsule CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
✓ Free planFrom $21/mo(pricier)10K+ companies users · est. 2009
Try Capsule CRM Free →Ratings Breakdown
Zoho CRM
4.1/5 avg
G2 Score4.1/5
Capterra Score4.3/5
G2 Rating4.1/5
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
Quick Stats
Free Plan
Zoho CRMYes ✓
Capsule CRMYes ✓
Feature Comparison
Zoho CRM uniquely offers Lead Management, Deal Management, AI Assistant (Zia). Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Both share 5 features including Contact Management, Workflow Automation, Email Integration.
Feature
Zoho CRM
Capsule CRM
Contact Management
✓
✓
Workflow Automation
✓
✓
Email Integration
✓
✓
Mobile App
✓
✓
API
✓
✓
Lead Management
✓
✗
Deal Management
✓
✗
AI Assistant (Zia)
✓
✗
Reports & Analytics
✓
✗
Social CRM
✓
✗
Inventory Management
✓
✗
Custom Modules
✓
✗
Canvas Design
✓
✗
Telephony
✓
✗
Web Forms
✓
✗
Sales Pipeline
✗
✓
Task Management
✗
✓
Calendar
✗
✓
Custom Fields
✗
✓
Tags
✗
✓
Reporting
✗
✓
Integrations
✗
✓
Import/Export
✗
✓
Activity History
✗
✓
Track Milestones
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Zoho CRM if you need:
- ✓ Lead Management
- ✓ Deal Management
- ✓ AI Assistant (Zia)
- ✓ Reports & Analytics
- ✓ Social CRM
Choose Capsule CRM if you need:
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Custom Fields
- ✓ Tags
Pricing Comparison
Zoho CRM starts at $20/mo, 5% cheaper than Capsule CRM's $21/mo.
Zoho CRM Plans
Free tier available
Free
Free- • 3 users
- • Leads & contacts
- • Tasks
StandardBest Value
$20/user/mo- • Scoring rules
- • Workflows
- • Multiple pipelines
Professional
$35/user/mo- • SalesSignals
- • Blueprint
- • Inventory management
Enterprise
$50/user/mo- • Zia AI
- • Custom modules
- • Multi-user portals
Ultimate
$65/user/mo- • Advanced BI
- • Enhanced feature limits
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
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