Updated March 2026 · Independent Analysis
SugarCRMvsCapsule CRM
SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo. Capsule CRM is rated higher at 4.7/5 vs SugarCRM's 3.8/5.
SugarCRMvs Capsule CRM
★ 3.8/5-0.9 vs Capsule CRM
Only in SugarCRM
- ✦ Opportunity Management
- ✦ Sales Forecasting
- ✦ AI Predictions
From $19/mo(cheaper)7K+ customers users · est. 2004
Try SugarCRM Free →
Capsule CRMvs SugarCRM
★ 4.7/5+0.9 vs SugarCRM
Only in Capsule CRM
- ✦ Sales Pipeline
- ✦ Task Management
- ✦ Calendar
✓ Free planFrom $21/mo(pricier)10K+ companies users · est. 2009
Try Capsule CRM Free →Ratings Breakdown
SugarCRM
3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
G2 Rating3.8/5
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
Quick Stats
Feature Comparison
SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Both share 7 features including Contact Management, Workflow Automation, Email Integration.
Feature
SugarCRM
Capsule CRM
Contact Management
✓
✓
Workflow Automation
✓
✓
Email Integration
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Custom Fields
✓
✓
Opportunity Management
✓
✗
Sales Forecasting
✓
✗
AI Predictions
✓
✗
Campaign Management
✓
✗
Case Management
✓
✗
Role-based Access
✓
✗
Third-party Integrations
✓
✗
Data Enrichment
✓
✗
Sales Pipeline
✗
✓
Task Management
✗
✓
Calendar
✗
✓
Tags
✗
✓
Integrations
✗
✓
Import/Export
✗
✓
Activity History
✗
✓
Track Milestones
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose SugarCRM if you need:
- ✓ Opportunity Management
- ✓ Sales Forecasting
- ✓ AI Predictions
- ✓ Campaign Management
- ✓ Case Management
Choose Capsule CRM if you need:
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Tags
- ✓ Integrations
Pricing Comparison
SugarCRM starts at $19/mo, 10% cheaper than Capsule CRM's $21/mo.
SugarCRM Plans
Paid plans only
EssentialsBest Value
$19/user/mo- • Contact management
- • Pipeline
Standard
$59/user/mo- • Forecasting
- • Quotas
Advanced
$85/user/mo- • AI predictions
- • Geo mapping
Premier
$135/user/mo- • Revenue intelligence
- • Advanced AI
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
🔔 Get notified when prices change
❓ Frequently Asked Questions
Was this comparison helpful?
📬 Stay updated on SaaS pricing changes
Get notified when tools update their pricing or features