Updated March 2026 · Independent Analysis
DialpadvsSlack
Slack starts at $8.75/mo, 68% cheaper than Dialpad's $27/mo. Both rated 4.4/5 by users.
Dialpadvs Slack
★ 4.4/5-0.1 vs Slack
Only in Dialpad
- ✦ AI-powered Calling
- ✦ Video Meetings
- ✦ SMS/MMS
From $27/mo(pricier)100K+ businesses users · est. 2012
Try Dialpad Free →
Slackvs Dialpad
★ 4.5/5+0.1 vs Dialpad
Only in Slack
- ✦ Channels
- ✦ Direct Messages
- ✦ Huddles (Audio/Video)
✓ Free planFrom $8.75/mo(cheaper)200K+ organizations users · est. 2013
Try Slack Free →Ratings Breakdown
Dialpad
4.4/5 avg
G2 Score4.4/5
Capterra Score4.3/5
G2 Rating4.4/5
Slack
4.5/5 avg
G2 Score4.5/5
Capterra Score4.7/5
G2 Rating4.5/5
Quick Stats
Feature Comparison
Dialpad uniquely offers AI-powered Calling, Video Meetings, SMS/MMS. Slack uniquely offers Channels, Direct Messages, Huddles (Audio/Video). Both share 0 features.
Feature
Dialpad
Slack
AI-powered Calling
✓
✗
Video Meetings
✓
✗
SMS/MMS
✓
✗
Team Messaging
✓
✗
AI Transcription
✓
✗
Real-time Coaching
✓
✗
Call Analytics
✓
✗
IVR
✓
✗
Call Routing
✓
✗
CRM Integration
✓
✗
Voicemail Transcription
✓
✗
Mobile App
✓
✗
Browser Extension
✓
✗
Number Porting
✓
✗
Global Coverage
✓
✗
Channels
✗
✓
Direct Messages
✗
✓
Huddles (Audio/Video)
✗
✓
Screen Sharing
✗
✓
Clips (Video Messages)
✗
✓
Workflows
✗
✓
Integrations (2600+)
✗
✓
File Sharing
✗
✓
Search
✗
✓
Threads
✗
✓
Canvas
✗
✓
Lists
✗
✓
AI Features
✗
✓
Slack Connect
✗
✓
Mobile Apps
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Dialpad if you need:
- ✓ AI-powered Calling
- ✓ Video Meetings
- ✓ SMS/MMS
- ✓ Team Messaging
- ✓ AI Transcription
Choose Slack if you need:
- ✓ Channels
- ✓ Direct Messages
- ✓ Huddles (Audio/Video)
- ✓ Screen Sharing
- ✓ Clips (Video Messages)
Pricing Comparison
Slack starts at $8.75/mo, 68% cheaper than Dialpad's $27/mo.
Dialpad Plans
Paid plans only
StandardBest Value
$27/user/mo- • Unlimited calling
- • AI meetings
- • SMS
Pro
$35/user/mo- • CRM integration
- • Global SMS
Enterprise
Custom- • 100% uptime SLA
- • Priority support
Slack Plans
Free tier available
Free
Free- • 90 days history
- • 1:1 huddles
ProBest Value
$8.75/user/mo- • Unlimited history
- • Group huddles
Business+
$15/user/mo- • SAML SSO
- • Data exports
Enterprise Grid
Custom- • Unlimited workspaces
- • HIPAA
🔔 Get notified when prices change
❓ Frequently Asked Questions
Was this comparison helpful?
📬 Stay updated on SaaS pricing changes
Get notified when tools update their pricing or features