Updated March 2026 · Independent Analysis
ClosevsCapsule CRM
Capsule CRM starts at $21/mo, 57% cheaper than Close's $49/mo. Both rated 4.7/5 by users.
Closevs Capsule CRM
★ 4.7/5
Only in Close
- ✦ Built-in Calling
- ✦ Email Sequences
- ✦ SMS
From $49/mo(pricier)7K+ companies users · est. 2013
Try Close Free →
Capsule CRMvs Close
★ 4.7/5
Only in Capsule CRM
- ✦ Contact Management
- ✦ Sales Pipeline
- ✦ Task Management
✓ Free planFrom $21/mo(cheaper)10K+ companies users · est. 2009
Try Capsule CRM Free →Ratings Breakdown
Close
4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
G2 Rating4.7/5
Capsule CRM
4.7/5 avg
G2 Score4.7/5
Capterra Score4.5/5
G2 Rating4.7/5
Quick Stats
Feature Comparison
Close uniquely offers Built-in Calling, Email Sequences, SMS. Capsule CRM uniquely offers Contact Management, Sales Pipeline, Task Management. Both share 5 features including Custom Fields, Reporting, Integrations.
Feature
Close
Capsule CRM
Custom Fields
✓
✓
Reporting
✓
✓
Integrations
✓
✓
API
✓
✓
Mobile App
✓
✓
Built-in Calling
✓
✗
Email Sequences
✓
✗
SMS
✓
✗
Pipeline Management
✓
✗
Power Dialer
✓
✗
Predictive Dialer
✓
✗
Workflows
✓
✗
Call Recording
✓
✗
Lead Management
✓
✗
Smart Views
✓
✗
Contact Management
✗
✓
Sales Pipeline
✗
✓
Task Management
✗
✓
Calendar
✗
✓
Email Integration
✗
✓
Tags
✗
✓
Workflow Automation
✗
✓
Import/Export
✗
✓
Activity History
✗
✓
Track Milestones
✗
✓
Total Features
15
15
Quick Verdict
Independent analysis based on features, pricing, and user ratings
Choose Close if you need:
- ✓ Built-in Calling
- ✓ Email Sequences
- ✓ SMS
- ✓ Pipeline Management
- ✓ Power Dialer
Choose Capsule CRM if you need:
- ✓ Contact Management
- ✓ Sales Pipeline
- ✓ Task Management
- ✓ Calendar
- ✓ Email Integration
Pricing Comparison
Capsule CRM starts at $21/mo, 57% cheaper than Close's $49/mo.
Close Plans
Paid plans only
StartupBest Value
$49/user/mo- • 3 users
- • Pipeline view
- • Built-in calling
Professional
$99/user/mo- • Workflows
- • Power Dialer
- • Custom activities
Enterprise
$139/user/mo- • Predictive Dialer
- • Custom objects
- • Call coaching
Capsule CRM Plans
Free tier available
Free
Free- • 250 contacts
- • 2 users
StarterBest Value
$21/user/mo- • 30K contacts
- • 1 pipeline
Growth
$38/user/mo- • 60K contacts
- • 5 pipelines
- • Workflow automation
Advanced
$60/user/mo- • 120K contacts
- • 50 pipelines
- • Custom reports
Ultimate
$75/user/mo- • 240K contacts
- • Implementation support
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